If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options. Start the print spooler ( shown in step 7 here). Stop the print spooler and manually remove and existing print jobs. If you see an option in the pop-up menu that says Delete print queue, select that and then select any listings that have WS in the name. In the Devices and Printers window, remove any listings for the printer that have WS in the name by right-clicking them and selecting Remove device. Type control printers in this box, then click OK. 7.Upgrade the driver to ver.16.40.1.0 or later when using 'My Image. OS X v10.8 Printing using Bluetooth connection cannot be performed. I have a canon printer MX920 PIxma, and I just started getting communication errors, and a status of printer off. We use cookies to give you the best possible experience on our website. The following status is the usage - Answered by a verified Technician. Launch the help from the application software other than TextEdit and Preview, then open the driver’s help. When I go to print, I get a message that says, 'Another computer is using the printer. When attempting to print, the error message Another computer is using this printer may appear when no other computers or devices are using the printer on the network. Solution: Try either of the following method: - Launch the driver’s help after printing.
0 Comments
Leave a Reply. |